Betting Rules

1. General betting conditions

By opening an account, placing a wager or using any betting service provided by Winspirit Casino, you confirm that you have read and accepted these Betting Rules. These rules apply to all bets placed through the website, mobile services or any other approved betting channel made available to you. If a specific market, promotion or product has additional rules, those rules will also apply.

Betting is only available where it is lawful and permitted. You are responsible for checking that you may legally use online betting services in the Australian state or territory where you are located. You must also meet the applicable minimum age requirement and provide accurate information when registering and using your account. Winspirit Casino may restrict or suspend access where required by law, regulation, security procedures or its internal controls.

Each player must use only their own account and must not place bets for another person. Account holders are responsible for keeping login details secure and for all activity carried out through their account, unless the activity resulted from a confirmed technical or security issue. You must notify the operator promptly if you believe that your account has been accessed without permission.

• You must provide complete, current and truthful account information.
• You must not use an account to avoid a restriction, exclusion or safer gambling control.
• You must not use automated systems, bots, scripts or other tools to interfere with betting services.
• You must not engage in fraud, collusion, money laundering, account sharing or any other unlawful activity.
• You should review the relevant event, market, selection and odds before confirming every wager.

These rules do not create a guarantee that every market will remain available or that every displayed price will be accepted. Markets may be changed, suspended, removed or corrected when circumstances require it. The operator may also apply account, payment, product or jurisdictional restrictions in accordance with its terms and applicable requirements.

2. Placing and accepting bets

A bet is normally submitted by selecting a market and one or more selections, entering a stake and confirming the wager. Before confirmation, check that the selection, odds, stake, bet type and any applicable terms are correct. A bet is not complete merely because a selection has been added to a bet slip. It must be successfully submitted and accepted by the betting system.

A confirmation message, bet reference or equivalent record may be provided after acceptance. You should retain this information and review your account history. The account history is the primary record of bets placed through your account, subject to correction where a clear administrative, technical or settlement error has occurred.

When a bet is accepted

A wager is accepted only when the system confirms acceptance. A bet may be declined, rejected, delayed or placed on hold before acceptance. This can happen because of market suspension, price movement, account restrictions, unusual activity, a technical issue, a maximum stake control or another operational reason. A bet that has not been accepted does not create a right to a return or payout.

Displayed odds and other market information may change before a bet is accepted. Where the system identifies a price change, you may be asked to accept the updated price before the wager is submitted. If the market is suspended during the process, the bet may not be accepted. You should not assume that a bet has been placed until the website shows a successful confirmation.

Bet types and combinations

The available bet types may vary between products and events. They can include single bets, multiple bets, combination bets, each-way or similar options where offered. The bet slip should show the relevant selections, stake, price and potential return before confirmation. The calculation of a combined bet depends on the rules for each selection and on whether every required selection is valid and settled.

1. Select the event, market and outcome carefully.
2. Check whether the market is pre-event or live and read any displayed market conditions.
3. Enter the intended stake and review the possible return shown by the system.
4. Confirm that your account has sufficient cleared funds.
5. Submit the wager and wait for an acceptance message before leaving the page.
6. Check the account history to confirm the accepted bet and its reference.

Bets cannot generally be changed after acceptance. A request to cancel or amend a wager may be considered only where the relevant rules permit it and before the event or market has reached the applicable cut-off point. The operator is not required to cancel an accepted bet simply because a player selected the wrong market, entered the wrong stake or changed their mind.

3. Market rules and settlement

Markets are settled using the official result or other recognised outcome information applicable to the relevant event. The rules shown with the market may explain how the winner is determined, how ties are handled, whether an event must be completed, and what happens if an event is postponed, abandoned or otherwise interrupted. If a market-specific rule differs from a general rule, the market-specific rule will normally apply.

Results, postponements and abandoned events

A result may be confirmed after the event has finished, even if official information is delayed or later reviewed. If the outcome is changed by an authorised governing body, the market may be reviewed in line with the relevant rules. A bet will not necessarily be reopened because a result is later disputed, unless the applicable rules or a confirmed settlement error require further action.

Where an event is postponed, abandoned, interrupted or not completed, the outcome depends on the market conditions and the applicable sport or event rules. Some markets may remain valid if their result has already been determined. Other markets may be voided or settled in another permitted way. You should read the information attached to the market rather than rely on assumptions about a particular event.

Dead heats, ties and void selections

If two or more competitors share a result, a dead-heat or tie rule may apply. Under such a rule, a winning stake may be divided or settled using the applicable dead-heat calculation. The treatment of a tied result can differ between markets, so the market description should be checked before placing a bet.

A selection may be declared void where the market rules require it, including where a competitor does not take part, an event is not completed in the required manner, or a material error affects the market. In a multiple or combination bet, the void selection may be removed and the remaining selections may continue under the relevant calculation. If all selections are void, the applicable stake treatment will follow the market rules.

Live betting

Live betting carries additional timing risks. Information displayed on the website may be delayed, incomplete or different from what is occurring at the event. Markets can be suspended while a significant event is taking place or while information is being verified. A wager submitted during a suspension, or after the relevant outcome has become known, may be rejected or reviewed under the applicable in-play rules.

You are responsible for checking whether a market is live and for considering the possibility of delays before placing a wager. The operator may void or correct a bet where a clear timing, feed, pricing or technical error has affected acceptance or settlement.

4. Errors, payments and responsible betting

Obvious errors and technical issues

Occasionally, a technical, administrative, pricing, data or settlement error may occur. An obvious error can include an incorrect price, market description, result, stake display or return calculation that should reasonably have been recognised as incorrect. Where an error is identified, the operator may correct the affected record, void the relevant bet, recalculate the settlement or take another action allowed by the Terms and Conditions.

If an error causes money to be credited to your account that you were not entitled to receive, the amount may be reversed or recovered. You must not knowingly use or withdraw funds credited because of an obvious error. If you notice a possible mistake, stop using the affected funds and raise the matter through the available support process.

Winnings, balances and payment checks

Settled winnings are added to the account balance after the relevant market has been reviewed and processed. A return may be subject to identity, age, payment method, fraud and financial crime checks. Processing may also be affected by an account restriction, an unresolved verification request, a payment issue or a legal requirement. The operator may request documents or further information before allowing some account activity.

You should use payment methods held in your own name and follow the payment conditions displayed on the website. Deposits and withdrawals may be subject to separate payment rules, minimum or maximum controls, verification requirements and third-party processing conditions. These details can change, so review the current information before making a transaction.

Responsible gambling

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never wager money needed for everyday expenses. Avoid betting when upset, tired, under the influence of alcohol or other substances, or when you feel unable to control your behaviour.

• Decide how much time and money you can afford to spend.
• Keep betting funds separate from essential household or personal expenses.
• Do not chase losses or increase stakes to try to recover money.
• Take regular breaks and review your activity through your account tools.
• Use available deposit, time, loss or account restrictions where appropriate.
• Request help or a self-exclusion option if betting is no longer enjoyable or manageable.

If you are concerned about your betting, stop playing and seek support from an appropriate Australian gambling support service or health professional. You may also use the safer gambling controls made available through Winspirit Casino. These Betting Rules are general information only and do not replace the website’s full Terms and Conditions or any applicable law.